Most-Asked Questions for Our General Roadside Assistance Services
If you have decided to look for a general roadside assistance service, then Payless Towing based in Kent, WA is the one to choose. And, as you are now you are on this Q&A page, we would like to take the opportunity to share answers to questions we get and why people decide to choose us over our competition.
Q. How can drivers ensure they are prepared for unexpected breakdowns or emergencies on the road?
A. Well, for a start, having the number to a breakdown service is an absolute must. Then, making sure that they have a breakdown pack in the truck is another good idea. This should include the likes of a torch, water, blankets, a breakdown triangle, and an extra charger for your phone.
Q. What are the risks associated with attempting to tow a vehicle without professional assistance?
A. This question has limitless answers, as so much can go wrong when amateurs attempt to tow another car. And, if you throw into the mix poor weather conditions, then the percentage of an accident increases exponentially. For example, if you use a rope to tow, it could snap, and if this is on a hill, then the people in front or behind you are in danger of being hit.
Q. How do towing companies prioritize emergency calls versus non-urgent requests for assistance?
A. For non-emergencies, then the arrival time may be a little longer. Obviously, for extreme emergencies, we would place priority on the call, as the driver or occupants could be in danger or distress.
Q. What environmental considerations are involved in towing and roadside assistance operations?
A. That could mean a great many things. Such as where the vehicle has stopped and can we gain easy access to it. For instance, if your vehicle is in a ditch on the side of a busy highway, and it is snowing heavily, then the towing operator will have to take into consideration oncoming traffic, placing the tow truck so it, too, does not end up slipping into the ditch.
Q. What measures can drivers take to minimize the likelihood of needing roadside assistance services?
A. Making sure that their vehicles are serviced on a regular basis is always a good idea. Also, check their tires before they leave the house to make sure the right air pressure is in them. Checking the oil and having sufficient fuel for the trip are also recommended.
Q. How soon can I expect assistance to come after calling for roadside assistance?
A. That varies in different circumstances. Such as how far you are, what the weather conditions are like, and if it is peak hour.
Q. Are you available for emergency towing services?
A. Yes, our general roadside assistance services are available 24/7.
Q. How do you handle towing and roadside assistance requests during inclement weather conditions?
A. All of our operators are highly trained and used to working in inclement weather conditions, and our towing vehicles are checked and maintained on a daily basis.
Q. Can your towing professionals handle different types of vehicles and roadside situations?
A. Yes, all our towing vehicles come with a flatbed.
Q. Can I pay by check for the towing service?
A. Yes, we will accept a check.
If you feel more confident and would like to make an appointment with one of our expert towing services professionals to discuss your requirements, please feel free to contact Payless Towing us today at this number (253) 235-9672 within our working hours of business if you are based in or around the Kent, WA area.